03 / Enterprise knowledge and AI service
Dexiaoxin AI.
An AI application direction for enterprise knowledge retrieval, service response, and internal collaboration.
RoleProduct definition and knowledge architecture
PeriodSummer 2026
StatusPrototype
01 / The challenge
Enterprise knowledge was dispersed across documents and tacit experience, making consistent, bounded answers difficult.
02 / Approach
- Organized sources by business topic
- Designed boundaries for retrieval, response, and human review
- Prioritized verifiable, high-frequency use cases
03 / System structure
- Governed sources and content preparation
- Semantic retrieval and context assembly
- Response interface, feedback, and governance
04 / Public outcomes
What the work established.
- Clarified capability and responsibility boundaries
- Defined the knowledge structure and core use cases
- Established a framework for validation and iteration